Shipping Policy
Shipping Policy
Our top priority is making sure your items are delivered to you as quickly and safely as possible. We work hard to process and ship all orders without delay.
UK Shipping
Delivery Time = Processing Time + Shipping Time
| Shipping Method | Condition | Cost | Order Processing Time | Order Shipping Time |
|---|---|---|---|---|
| Standard | All Orders | Free | 1–2 Business Days | 3–5 Business Days |
Order Cut-Off Time: 6:00 PM (GMT), Monday – Friday
Estimated Delivery
Our estimated delivery dates are based on several factors, including your delivery address and how quickly we can prepare your items for shipment. During peak seasons or promotional sales, delivery may take slightly longer.
Orders are shipped via trusted carriers such as Royal Mail, UPS, FedEx, or DHL.
Shipping Delays
Shipping time begins from the date of dispatch, not the date of order. Delivery may take longer due to factors such as:
- Incorrect or incomplete delivery address
- Delays with customs or courier networks
- Unexpected volume during peak periods
Important Information
Customers are responsible for providing the correct shipping and billing address. If you notice an error, please contact us immediately. If the order has already shipped, a refund cannot be issued until the product is returned to us.
We aim to maintain sufficient stock levels at all times. If an item is temporarily out of stock, the waiting period will not exceed two weeks.
Contact
For any questions regarding your order or estimated delivery times, please contact us:
Email Support: contact@euphorialondon.store